Online store purchase is processed and shipped from Jefferson’s headquarter warehouse, based in Penang, Malaysia. Order with shipping address outside Malaysia is classified as international order.
International order would be processed and shipped out within 3 working days, Monday to Friday, excluding weekend and Malaysia Public Holiday. Customer would be receiving tracking number from email within 3 working days.
International Shipping & Rate Charges
- Courier service Jefferson’s partnering is DHL Express.
- International shipping rates are charged in accordance item weightage and destination country.
- Customer may add desire items into shopping cart along with shipping address in knowing the shipping rate.
- Eg. 1 piece of T-Shirt is weighed 0.2kg; 1 piece of Denim Jeans Long Pants is weighed 0.6kg
- Shipping rate to countries are charges as below
Brunei, China, Hong Kong, Indonesia, Macau, Philippines, Taiwan, Thailand
|Bhutan, Cambodia, Laos, Myanmar, Vietnam||Australia, Japan, South Korea,
|Canada, United States|
|First 3KG||RM 250||RM 380||RM 500||RM 550||RM 610|
|+2KG||RM 50||RM 120||RM 160||RM 150||RM 190|
- Jefferson’s Website payment is powered and secured by Razer Merchant Services.
- Customer may complete payment with Credit or Debit Card Services.
- Select “Online Banking via Razer Merchant Services” followed by “Card”.
- Ensure card is activated with overseas transaction.
- Currency charged is in Ringgit Malaysia (RM) sequential to market and bank exchange rate at the time.
- Invoice is charged in Ringgit Malaysia (RM) and hardcopy of invoice will be included inside the parcel package.
- Sales tax on imports, custom duties, handling costs or other equivalent may apply and determined by respective countries custom services.
Return, Exchange & Refund are not applicable to international order.